The Technical Services staff provide support to students, staff and researchers in the department. Services include:

• Computing
  • Working with the individual or research group, help determine computing needs, specify systems, and configure hardware upon receipt
  • Diagnose hardware / software problems, recommend resolution, and work with the individual to repair the system
  • Configure and maintain the public computing labs
  • Working with instructors, determine what software and hardware is needed to support teaching, assist with ordering, configure, and deploy in the labs

• Networking
  • Working with the individual or research group, help determine networking needs
  • Co-ordinate the installation of network drops
  • Determine firewall needs and configure

• Order Processing
  • Process all purchases for the department
  • Inventory goods upon arrival
  • Debit accounts

• Machining
  • Perform machine shop work for principal investigators and instructors

Location

Walter Light Hall Room 501

Hours of operation

9:00AM to 12:00PM, 1:00PM to 3:00PM based on staff availability.

Requesting Assistance/Support

E-mail ecetech@queensu.ca for:

• New user accounts, key requests, and 49X orders.
• Technical Assistance
• To order goods or notification of samples ordered (per dept policy)

Mailing Lists