The Technical Services staff provide support to students, staff and researchers in the department. Services include:
- Computing
- Working with the individual or research group, help determine computing needs, specify systems, and configure hardware upon receipt
- Diagnose hardware / software problems, recommend resolution, and work with the individual to repair the system
- Configure and maintain the public computing labs
- Working with instructors, determine what software and hardware is needed to support teaching, assist with ordering, configure, and deploy in the labs
- Networking
- Working with the individual or research group, help determine networking needs
- Co-ordinate the installation of network drops
- Determine firewall needs and configure
- Order Processing
- Process all purchases for the department
- Inventory goods upon arrival
- Debit accounts
- Machining
- Perform machine shop work for principal investigators and instructors
Location
Walter Light Hall Room 501
Hours of operation
9:00AM to 12:00PM, 1:00PM to 3:00PM based on staff availability.
Requesting Assistance/Support
E-mail ecetech@queensu.ca for:
- New user accounts, key requests, and 49X orders.
- Technical Assistance
- To order goods or notification of samples ordered (per dept policy)
Mailing Lists
Group | E-mail Address |
---|---|
ECE Faculty | ece-ftfaculty@lists.queensu.ca |
ECE Faculty, Cross Appointments, Emeritus, Adjuncts | ece-academic@lists.queensu.ca |
Cross Appointments | ece-crossapt@lists.queensu.ca |
Office Staff | ece-office@lists.queensu.ca |
Technical Staff | ece-technical@lists.queensu.ca |
Office and Technical Staff | ece-support@lists.queensu.ca |
Graduate Students | ece-gradlist@lists.queensu.ca |
All Users | ece-allusers@lists.queensu.ca |
Emeritus | ece-emeritus@lists.queensu.ca |